Hi, I'm Bhanu Prakash,
Salesforce
  • Expert
  • Architect
  • Consultant
  • Analyst
  • Trainer

European based and specialized in optimizing CRM solutions and Campaign management to enhance business efficiency and drive growth over a decade of experience offering comprehensive Salesforce implementation, customization, and integration services tailored to meet your unique needs in the areas of Sales Cloud, Service Cloud, Marketing Cloud, Braze, Veeva CRM and Data Cloud

About Me

Crafting stories through design and innovation

My Ambition

As a Salesforce Expert, my ambition is to drive transformative success within organizations by designing and implementing robust, scalable, and innovative Salesforce solutions. I aspire to be at the forefront of leveraging Salesforce's full potential to streamline business processes, enhance customer experiences, and drive growth. By continuously expanding my knowledge and expertise in Salesforce technologies and best practices, I aim to lead and inspire teams to achieve excellence in CRM solutions, ensuring that every project not only meets but exceeds business objectives and industry standards.

My service

Bringing your vision to life with precision and passion

Braze & Salesforce Marketing Cloud

Discover the complete solution to navigate the entire customer journey and campaign management through various studions on one platform.

Salesforce Core Cloud

Grow your business, boost productivity, and make smart decisions with Sales Cloud. Deliver extraordinary customer service with multi-channel support with Service cloud.

Data Cloud + AI

Highly experienced in enabling organizations to unify, segment, and activate customer data from multiple sourcesforming a single, comprehensive view of each customer using.

MY Background

Crafting Stories through Experience

Merck Sharp Dohme (MSD)

2019 - 2024

Administration and Development(Salesforce application / platform configuration and management / deployment including Marketing tools).

Sixt rent a car

2016 - 2019

B2B & B2C Marketing automation implementation through Sales Cloud, Service Cloud, Commerce Cloud, Community Cloud & Salesforce Marketing Cloud.

Deloitte

2014 - 2016

Worked in translation of business needs into technical specifications for Salesforce solutions.

NTT Data

2010-2014

Development and customization of Salesforce applications using Apex, Visualforce, Triggers, and other Salesforce technologies.

ICFAI Business School

2008 - 2010

Mastering the Business graduate degree that equips individuals with comprehensive knowledge and skills in business management and leadership.

Performence

Computer Science Engineering

2004 - 2008

Educated in application of computer systems, software, and hardware to solve complex problems and create innovative technology solutions.

Performence

My Certifications
Testimonials
Bart Sporken Managing Director at Brannan Consulting

"Bhanu's leadership as our Salesforce Marketing Cloud Project was instrumental in the success of our project. He brought a wealth of knowledge, structured project management, and a collaborative approach that kept everyone aligned and focused. His dedication to achieving our objectives and delivering a high-quality solution was evident throughout. We couldn't be happier with their work."

Dragos Dumitriu Global Head of Product Management

"Bhanu led our Salesforce project with exceptional expertise and professionalism. His strategic planning and meticulous execution ensured that our migration to Salesforce was smooth and efficient. The positive impact on our sales and customer service operations has been remarkable. We highly recommend Bhanu for any Salesforce project.He is a very quick learner and highly motivated person"

Hervé Guirado Vice President at Schneider Electric

"Having Bhanu manage our Salesforce project was one of the best decisions we made. He demonstrated a deep understanding of both Salesforce functionalities and project management best practices. His ability to keep the project on track, handle challenges, and deliver outstanding results was impressive. We are extremely satisfied with the outcome.Thanks a lot Bhanu."

Don Robins Salesforce Technical Educator - Producer of Pluralsight

"Throughout our project, Bhanu demonstrated exceptional technical skills and project management expertise. He guided us through each phase of the Salesforce implementation, ensuring we met our deadlines. His collaborative approach and clear communication made the entire process smooth and efficient. We are thrilled with the results and grateful for Bhanu's contributions."

Mike Hartsock IT Consultant at Lilly USA, LLC

"Having Bhanu on board has been a game-changer for our marketing strategy. His proficiency in Salesforce Marketing Cloud allowed us to create highly personalized and effective customer journeys. The automation processes they implemented have saved us countless hours, and the data-driven insights have helped us optimize our campaigns. We highly recommend Bhanu for any Salesforce project."

Rhea Garcia-Batua Business Systems Analyst at Lexmark

"As a Salesforce developer, Bhanu exceeded all our expectations. His expertise in Apex, Visualforce, and Lightning Components enabled us to customize Salesforce to our unique business requirements. His proactive approach and dedication to continuous improvement have made a significant impact on our operational efficiency. Bhanu is a valuable asset to any team."

Jenny Tran Country General Manager at Zwilling

"Bhanu Prakash is a true Salesforce expert. He seamlessly integrated Salesforce with our existing systems, providing a unified view of our customer data and enhancing our marketing campaigns. His strategic insights and technical proficiency have led to measurable improvements in our sales and marketing efforts. We couldn't be happier with the results."

Tatiana Peißinger Consultant at driverDo

"Working with Bhanu has been a transformative experience for our business. His deep knowledge of Salesforce CRM and Marketing Cloud, combined with his project management skills, has streamlined our processes and significantly improved our customer engagement. His ability to understand our needs and deliver customized solutions has been invaluable. Highly recommended!"

Customers

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